May 2025 Leader Letter



Activate Your Leadership Superpower

Tap into the quiet eloquence of listening to strengthen your relationships.

By Kiki Jones



Illustration of three people with comments and questions above their heads

Think about the last time someone truly listened to you. Not just nodded along, but really heard what you were saying. Remember how that felt? Active listening creates a powerful human connection, yet this essential skill can often be overlooked while juggling competing leadership priorities. When we take the time to genuinely hear team members, we build trust, inspire engagement, and uncover insights we might otherwise miss. We make others feel valued simply by giving them our full attention. Master this skill and watch how your team dynamics transform with better understanding and deeper connections. Try these techniques in your next conversation to experience the difference.

Actually listen while the other person is speaking. This seems like a no-brainer, but were all guilty of getting lost in our own thoughts in conversation, often planning or mentally rehearsing what to say when its our turn to speak. Take ego out of the equation and worry less about how intelligent or funny your response will be perceived. Instead, focus intently on what the person is saying. You'll find that an authentic, relationship-building response will flow naturally when youre fully present.

Repeat before responding. When approached with a question or concern, take a moment to rephrase it back to the person before diving into your response. This serves two crucial purposes: it ensures you haven't fundamentally misunderstood their meaning, and it demonstrates that you value their perspective and experience. This small acknowledgment builds trust over time. As any Table Topics簧 expert knows, this repetition also gives you a moment to gather your thoughts, resulting in more thoughtful responses.

Ask both clarifying and open-ended questions. Show the speaker that you were listening by asking questions to clarify anything you didnt fully understand. Then take it a step further by asking more probing questions: Tell me more about... or What was your experience with... These deeper inquiries signal genuine interest and create space for meaningful dialogue. The speaker will feel valued while you and the other listeners will gain richer insights, strengthening the authentic connections that define great teams.



Additional 51勛圖:

7 Ways to Listen Better

Keep Your Communication Style Authentic

Can I Ask That?

Master Your Social Intelligence

The Science of a Good First Impression